Support Reports API
8 endpoints in this group.
POST /api/support/reports
Create Report
Request body: application/json
Responses
| Code | Description |
|---|---|
201 | Successful Response |
422 | Validation Error |
GET /api/support/reports/my
My Reports
Parameters
| Name | In | Type | Required | Description |
|---|---|---|---|---|
limit | query | integer | optional | |
status_filter | query | — | optional |
Responses
| Code | Description |
|---|---|
200 | Successful Response |
422 | Validation Error |
POST /api/support/reports/{report_id}/attachments/finalize
Finalize Attachments
Parameters
| Name | In | Type | Required | Description |
|---|---|---|---|---|
report_id | path | integer | required |
Request body: application/json
Responses
| Code | Description |
|---|---|
200 | Successful Response |
422 | Validation Error |
POST /api/support/reports/{report_id}/comments
Add Report Comment
Parameters
| Name | In | Type | Required | Description |
|---|---|---|---|---|
report_id | path | integer | required |
Request body: application/json
Responses
| Code | Description |
|---|---|
200 | Successful Response |
422 | Validation Error |
POST /api/support/reports/{report_id}/csat
Submit Csat
Parameters
| Name | In | Type | Required | Description |
|---|---|---|---|---|
report_id | path | integer | required |
Request body: application/json
Responses
| Code | Description |
|---|---|
200 | Successful Response |
422 | Validation Error |
POST /api/support/reports/{report_id}/resolve-via-self-help
Resolve Via Self Help
Parameters
| Name | In | Type | Required | Description |
|---|---|---|---|---|
report_id | path | integer | required |
Responses
| Code | Description |
|---|---|
200 | Successful Response |
422 | Validation Error |
POST /api/support/reports/{report_id}/self-help-still-needed
Self Help Still Needed
Parameters
| Name | In | Type | Required | Description |
|---|---|---|---|---|
report_id | path | integer | required |
Responses
| Code | Description |
|---|---|
200 | Successful Response |
422 | Validation Error |
GET /api/support/reports/{short_id}
Report Receipt
Parameters
| Name | In | Type | Required | Description |
|---|---|---|---|---|
short_id | path | string | required |
Responses
| Code | Description |
|---|---|
200 | Successful Response |
422 | Validation Error |